Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website and services provided by Agu Brothers ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Definitions

   "Customer": Any person or entity purchasing or intending to purchase products from us.

   "Products": Electronic devices and accessories offered for sale by us.

   "Services": Any service provided by us, including but not limited to repair, maintenance, and customer support.

2. Eligibility

   To purchase products or use our services, you must be at least 18 years old and have the legal capacity to enter into binding contracts. By using our website, you represent and warrant that you meet these requirements.

3. Orders and Payments

   1. Order Placement

      Orders can be placed through our website, in-store, or via telephone. All orders are subject to acceptance and availability.

   2. Pricing

      All prices are quoted in Nigerian Naira (NGN) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

   3. Payment

      Payment for products and services can be made using various payment methods, including credit/debit cards, bank transfers, and mobile payments. All payments must be received in full before the dispatch of products or the provision of services.

4. Delivery and Shipping

   1. Delivery

      We offer delivery services within Nigeria. Delivery times and charges may vary depending on the location and the nature of the order.

   2. Shipping

      We aim to dispatch orders within 3 business days. However, delivery times may be affected by factors beyond our control. We are not responsible for delays caused by third-party carriers.

5. Returns and Refunds

   1. Returns

      Products can be returned within 7 days of receipt, provided they are in their original condition and packaging. The customer is responsible for return shipping costs unless the product is defective.

   2. Refunds

      Refunds will be processed within 2 business days after receiving the returned product. Refunds will be made using the original payment method.

6. Warranties

   All products are covered by a 12-month warranty from the date of purchase. The warranty covers defects in materials and workmanship but does not cover damage caused by misuse, accidents, or unauthorized repairs.

7. Limitation of Liability

   To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.

8. Intellectual Property

   All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws.

9. Privacy Policy

   Your use of our website and services is also governed by our Privacy Policy, which can be found here.

10. Governing Law and Dispute Resolution

    These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be resolved through arbitration in Nigeria, in accordance with the Arbitration and Conciliation Act.

11. Changes to These Terms

    We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the revised Terms.

12. Contact Information

    If you have any questions or concerns about these Terms, please contact us at:

    Agu Brothers

    33 Ogui Road

    Enugu, Enugu State, 400221

    agubiggest@gmail.com

    09099234242

Thank you for choosing Agu Brothers. We look forward to serving you!